Privacy Policy

Last updated: April 9, 2026.

HoliganBet (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information when you use our website holiganbet-australia.com (“Website”). This Privacy Policy explains how we collect, use, store, and disclose your personal information in compliance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and applicable international data protection standards such as the General Data Protection Regulation (GDPR) where relevant.

By accessing or using our Website, services, or creating an account with us, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use our services.

1. Who We Are

HoliganBet operates as an online betting and gaming platform designed for Australian punters. We provide sports betting, live betting, and online pokies through licensed and regulated providers. Our site processes customer data in accordance with Australian law and under the oversight of the Australian Communications and Media Authority (ACMA).

You can contact us anytime about privacy matters at:

Email: [email protected].

2. Information We Collect

We collect information that identifies you, relates to you, or can reasonably be linked to you. The type of data we collect depends on how you interact with our Website.

2.1 Personal Information

When you sign up, deposit, or place bets, we may collect:

Full name, date of birth, and.
Residential address and country of.
Contact information (email address, phone number).
Proof of identity and verification documents (driver’s licence, passport, utility bill).
Financial details (bank account, PayID identifier, POLi details, BPAY reference, or cryptocurrency wallet address).
Betting history, activity logs, bonus use, and transaction.
Responsible gambling data (self-exclusion requests, betting limits).

2.2 Technical and Device Information

When you visit HoliganBet, we automatically collect:

IP address, browser type, and operating.
Device identifiers (mobile device ID, cookie data, or session tokens).
Location data (approximate geolocation for regulatory purposes).
Log data including dates, times, and duration of.

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

Maintain secure login.
Remember preferences and personalised.
Analyse user traffic for performance.
Deliver tailored marketing or bonus.

You can adjust cookie preferences in your browser settings. However, blocking essential cookies may limit access to key features of the Website.

3. Why We Collect Your Information

We collect and process data for the following purposes:

To register, verify, and manage your.
To process deposits, wagers, and withdrawals in AUD.
To comply with local laws including Anti-Money Laundering (AML) and Know Your Customer (KYC).
To provide responsible gambling tools and.
To personalise marketing, bonuses, and promotional.
To maintain platform security and.
To handle communication, customer queries, and.
To improve our Website functionality and user.

4. Legal Basis for Processing

Our processing of personal information is grounded on the following legal bases:

Compliance with Australian laws (Privacy Act 1988, AML/CTF Act 2006).
Fulfilment of contractual obligations between you and.
Legitimate business interests (fraud prevention, customer service, analytics, and marketing).
Consent provided by the user (e.g, for email promotions).
Legal obligations such as record retention for regulatory.

5. How We Use and Share Data

HoliganBet takes privacy seriously and only shares information when necessary for legitimate business or legal reasons.

5.1 Internal Use

Your data is used by authorised HoliganBet staff to:

Verify accounts and.
Monitor compliance and prevent.
Resolve payment or technical.
Support customer service and responsible gambling.

5.2 External Service Providers

We may share limited data with trusted service providers that help deliver our services, including:

Payment processors (POLi, PayID, BPAY, Neosurf, Visa/Mastercard, crypto gateways).
Identity verification.
Marketing and analytics.
IT hosting and security.

All partners are contractually required to handle your data securely and in compliance with the Privacy Act and GDPR principles.

5.3 Regulatory and Legal Disclosure

We may disclose personal data to:

ACMA and other relevant.
Financial institutions and law enforcement agencies when legally.
Responsible gambling organisations if you’ve self-excluded or requested.

We will always ensure that any disclosure is made strictly according to the law.

6. Data Storage and Security

We use administrative, technical, and physical safeguards to protect your information from unauthorised access, loss, misuse, or disclosure.

Measures include:

SSL encryption during data.
Firewalls and intrusion detection.
Access restrictions for staff based on role and need.
Regular audits and compliance.

Data is primarily stored on secure servers within Australia or other jurisdictions providing adequate privacy protection as recognised by the Australian Government.

7. Data Retention

We retain your personal information only as long as necessary for:

Regulatory compliance (generally 7 years for financial and gaming records under Australian law).
Resolving disputes or enforcing.
Maintaining responsible gambling support and exclusion.

Once the retention period ends, your data will be securely deleted or anonymized.

8. International Data Transfers

Some data may be processed by trusted third parties located outside Australia, such as in the European Union, the United Kingdom, or Asia-Pacific regions with comparable privacy protections. In all cases, we ensure compliance with the Privacy Act 1988 and APP 8 (cross-border disclosure), and, where applicable, GDPR Chapter V requirements for secure transfer.

9. Your Rights and Choices

You have certain rights over your personal data under Australian law and, where relevant, GDPR:

Access: You can request a copy of your personal data we hold.
Correction: You can request correction of inaccuracies in your data.
Deletion: You may request deletion when data is no longer required or consent is withdrawn.
Withdrawal of Consent: You can opt out of marketing or revoke consent for promotional communication.
Data Portability (EU users): You can ask to transfer your data to another provider in structured format.

To exercise these rights, email us at [email protected]. We may require reasonable verification of identity before responding.

10. Marketing and Promotions

HoliganBet may send promotional offers, free spin opportunities, or bonus notifications via email, SMS, or push notifications. This could include:

Welcome bonuses for new.
Pokies free spin.
Special punt offers on AFL, NRL, or horse racing.

You can opt out at any time by clicking “unsubscribe” at the bottom of our emails or contacting our support team.

Please note that opting out of marketing does not affect important service or transactional communications.

11. Responsible Gambling Data Use

We promote responsible gambling and may collect and store certain behavioural and self-exclusion data to protect your wellbeing. This includes:

Betting limits and time-out.
Self-exclusion registration.
Requests for support or account.

HoliganBet works alongside recognised help services such as Gambling Help Online (1800 858 858). These details are used solely to ensure compliance and player protection.

12. Cookies and Online Analytics

We use cookies and analytics to enhance user experience. Types include:

Essential cookies: Maintain secure sessions and login.
Performance cookies: Help us improve website speed and.
Marketing cookies: Deliver relevant promotions and measure.

You can manage cookie preferences through your browser. For example, you might accept essential cookies while blocking third-party marketing cookies.

13. Children and Age Restrictions

HoliganBet strictly prohibits access to anyone under 18 years of age. We verify the identity and age of users during registration in compliance with ACMA and KYC regulations.

If we discover that a minor has registered or provided information, we will immediately suspend the account and delete personal data.

14. Payment Data and Processing

We support secure transactions in Australian Dollars (AUD) using payment options familiar to Australian punters, such as:

POLi.
BPAY.

Visa and.
Cryptocurrency (BTC, ETH, etc.).

All payment data is encrypted and processed by PCI DSS-compliant providers. We do not store complete credit card or payment details on our servers.

15. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in law, technology, or business operations. All updates will be posted on this page with a new effective date. Significant changes will also be communicated via email or a website notice.

We encourage users to review this page regularly, especially before placing bets or making deposits.

16. Links to Third-Party Websites

Our Website may include links to third-party platforms such as payment gateways or game providers. We are not responsible for the privacy practices or content of these external sites. We advise reading their privacy policies before providing any personal information.

17. How to Contact Us

If you have any questions, concerns, or complaints regarding how we handle your personal information, please contact:

HoliganBet Privacy Officer.

Email: [email protected].

We aim to resolve complaints promptly, fairly, and transparently. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.

18. Summary of Key Points

We comply with the Privacy Act 1988 (Cth), APPs, and relevant GDPR principles.
We only collect personal data necessary for betting operations, player protection, and legal obligations.
We never sell your data to third parties.
You have full rights to access, correct, or delete your information.
We use high security standards for all transactions, particularly POLi, PayID, and crypto.
For responsible gambling support, call 1800 858 858 any time.

HoliganBet is dedicated to providing a secure, transparent, and exciting betting experience for all Australian punters. Your privacy and trust are our top priorities, whether you’re spinning the pokies in the arvo or placing a ripper punt on the weekend footy.

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